If the pump on your bottle is stuck, try the following:
- Firstly, try pressing down firmly on the pump and twisting. The pump comes locked, and needs to be pressed down and twisted in order to unlock it.
- Secondly, try depressing the pump an additional 20-30 pumps. This is required in order to build up enough pressure for the lotion to come out.
- Thirdly, try removing the pump from the bottle, and ensuring that the end of the straw is making contact with the liquid.